We want you to love what you have purchased, that’s why we thoroughly inspect every item to make sure it meets our standards. We only consign items that have more love to give. Therefore, all items are final sale with the exception of a defect in a product. Please ensure you look over your items at the time of pickup / delivery to make sure they will fit your needs. We want you to be 100% satisfied with your purchase and be happy offsetting the textile waste footprint.